Cancellation Policy

At NOREXI INDIA PRIVATE LIMITED, we strive to provide a seamless and hassle-free experience for our customers. However, we understand that sometimes plans may change. To ensure transparency and clarity, we have outlined our cancellation policy below:

Order Cancellation

You may request to cancel your order within 24 hours of placing it. After this period, the order may have already been processed and shipped, and we may not be able to accommodate the cancellation.

How to Cancel

To cancel your order, please contact our customer support team at norexiindiapvtltd@gmail.com or call us at +91 99569 53251. Include your order number and relevant details in your request.

Refunds

If your order is canceled within the allowed timeframe, we will initiate a refund for the amount paid. Please note that refunds may take 5-7 business days to reflect in your original payment method, depending on the bank or payment service provider.

Non-Refundable Orders

Once an order has been shipped or delivered, it is no longer eligible for cancellation or a refund. However, if the product arrives damaged or incorrect, please reach out to us immediately, and we will work to resolve the issue as quickly as possible.

Product Return & Exchange

For information regarding product returns and exchanges, please refer to our Return & Exchange Policy. We recommend that you review the return process and eligibility criteria before making a cancellation request.

Amendments to the Policy

We reserve the right to modify or update this cancellation policy at any time without prior notice. All changes will be reflected on this page. We encourage you to review the policy regularly to stay informed of any updates.

If you have any further questions or need assistance with a cancellation, feel free to reach out to our customer support team.